General Terms and Conditions
The primary Jackpotter rules are outlined in its Terms and Conditions. Before you register on the site and join the community, you must agree to these provisions (the following are the most important):
- You must be 18+ years old; if not, Jackpotter will block your account;
- Jackpotter won’t share your personal information (banking, passport and other details) with third parties;
- Self-excluded players are prohibited from opening a casino account (this will result in a ban);
- The platform does not permit deposits using stolen funds;
- You are not responsible for malfunctions of your device or internet service provider;
- You are obliged to provide only accurate information during Jackpotter registration;
- You must carefully review the Terms and Conditions page before creating a Jackpotter account (by registering, you agree to them).
Jackpotter reserves the right to amend these and other T&Cs. If any changes occur, the site will notify you, and we recommend you review all updates.
Privacy Policy
Jackpotter collects your personal data. You provide it when you verify your identity, make deposits and so on. Below is the information Jackpotter may collect:
- Communications with customer support;
- Payment information, including processing times, fees, etc.;
- Where you log into your account and the time you spend on the site;
- Your personal information, including name, date of birth, gender, etc.;
- Customers’ contact information, including phones, emails, billing addresses, etc.;
- Information about your Jackpotter access device, such as internet speed, browser used, etc.
Jackpotter has a Privacy Policy to enhance its services. For example, understanding how quickly the site loads for you and whether you encounter bugs may help the team optimise servers in particular regions.
Rules on Sports
Sports betting is a major section of Jackpotter and is governed by specific rules. Below are the key points to note:
- Jackpotter accepts bets across various markets organised as singles, combinations and multiples.
- Although Jackpotter may adjust pre-match and live odds, payouts are settled according to the odds at which you placed your bet.
Additionally, Jackpotter applies separate betting rules for particular sports. For example, if you bet on basketball and the fixture is not completed, the bookmaker will void and return all related stakes.
Responsible Gaming
Jackpotter is concerned about its customers' mental wellbeing and promotes responsible gambling. It provides basic information about gambling addiction on its Responsible Gaming page, outlining common symptoms.
To help assess possible addiction, Jackpotter offers a 10-question self-assessment. If a player answers 'yes' to five or more items, they should take their gambling more seriously and follow Jackpotter's recommended restrictions:
- Treat gambling only as entertainment (it should not be considered a source of income).
- Control your bankroll according to what you can afford to spend daily, weekly or monthly on gambling. Also set and stick to time limits.
- Do not chase losses; if you suffer several losing bets in a row, it is advisable to take a break.
If a player's gambling becomes unmanageable, they can set restrictions on their account. By contacting Jackpotter support, anyone can request daily, weekly or monthly deposit limits or full account closure.
Risk Disclosure
When wagering at Jackpotter, you risk losing your money. Most Jackpotter games use RNGs, which means you cannot influence the outcome of a round and your funds are subject to chance. Please be aware of these risks before registering on the site.
Refund Policy
The Jackpotter refund policy applies in two situations. First, within 24 hours after a deposit if the funds have not been wagered.
Second, Jackpotter will consider a refund within 30 days if a transaction was carried out by someone other than the account holder. In such cases you agree to provide notarized proof of identity. If the required identification is not submitted within 30 days, Jackpotter reserves the right to suspend the account and forfeit its balance.
Cookies Policy
Jackpotter PWA stores cookie files to ensure a stable experience for its users. Cookies enable the platform to recognise you when you log back into the site. The cookie policy serves several purposes: it speeds up site navigation, remembers individual player preferences, and helps deliver integrated advertising. You can manage a site's cookie permissions.